Service & Maintenance

Specialist mobility and bathing equipment can play a vital role in both the quality of life experienced by an end user and the prevention of musculoskeletal disorders encountered by carers and healthcare profession­als. When that equipment is out of service due to breakdown it can have a significant affect often resulting in the user being confined to bed or unable to bath until the fault can be rectified.

All of our equipment is supplied with a 12 month warranty, should you wish to extend this cover we offer a range of extended warranties and service contracts which provide a regular schedule of maintenance and inspection, reducing the risk of breakdown and also ensuring that any legal obligations are met.

In addition to contracted packages, we also offer ad-hoc service and repair provision which can be accessed with no need for a formal contract.

• Servicing and maintenance of lifting devices in line with European standard EN10535
• 6 monthly inspections in line with the Lifting Operations and Lifting Equipment Regulations (LOLER 1998)
• Maintenance and repair of shower chairs, cradles, trolleys and bathing installations
• Provision of a detailed report for each item tested/repaired.
• Factory trained Service Engineers.
• Fully equipped service vehicles are fitted with weight test equipment and an extensive range of replacement parts.

To see a copy of our service provision brochure, please click here.

If you would like to arrange for a maintenance call out or require further information, please contact our service team on 01869 365500 opt 3 or email us at servicedept@chilterninvadex.co.uk.

If you have activated your hoists emergency stop feature and require reset instruction, please click on the picture of your hoist to access step by step video guidance;

"Thank you for your prompt, polite service from our initial phone call to the gentleman who did the service. It is a pleasure to find such kind and friendly people to deal with. Thank you"

P B, Croydon